Refund policy

We have a 30-day return policy, which means you can request a return within 30 days of receiving your item.

To be eligible for a return, your item must be in the same condition that you received it—unworn or unused, with tags and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, contact us at minimalusstilius@gmail.com. Once we confirm your return request, we’ll send you the exact return address and shipping instructions.

If your return is accepted, we’ll send you a return shipping label, the return address, and instructions on how and where to send your package. Items sent back to us without a return request will not be accepted.

You can always contact us at minimalusstilius@gmail.com with any questions about returns.

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions and non-returnable items
Certain items cannot be returned, such as perishable goods (food, flowers, or plants), custom-made items (special orders or personalised items), and personal care or beauty products. We also do not accept returns of hazardous materials, flammable liquids, or gases. Please contact us if you have questions about a specific item.

Unfortunately, we do not accept returns of sale items or gift cards.

Exchanges
The quickest way to exchange an item is to return the item you have. Once the return is accepted, place a separate order for the new item.

European Union consumer rights
If items are shipped to the European Union, this 30-day return policy applies alongside mandatory consumer rights under applicable law.

Refunds
We’ll notify you by email once we’ve received and inspected your return and let you know whether the refund has been approved. If approved, you’ll be automatically refunded to your original payment method within 10 business days. Please remember it can take some time for your bank or card issuer to process and post the refund.

If more than 15 business days have passed since we approved your refund, please contact us at minimalusstilius@gmail.com.

Minimalus Stilius is an independent reseller and does not work directly with manufacturers. All brand names mentioned on this website belong to their respective owners and are used for informational purposes only.